Compass Heights

“I had thought it needed to be fixed but John said it was good and it is now.”

“John and his team mate are the best!”

“My emergency was handled very quickly. I appreciate it.”

“I'm very happy to live in the Compass community. I never have to be concerned that there's an issue to be addressed with my home. The maintenance team is quick to resolve any issue I may have. It's such a relief to be able to have confidence in them.”

“Everything was fine. Did a good job handling my request.”

“I loved living at Compass Heights- I lived there for eight years. I made friends I liked my neighbors. I had privacy but I wasn’t alone. I enjoyed the pool in the summer and lived close to family. Work was nearby but not too close. I appreciated the office staff and the maintenance accessibility. I was independent and everything was just right. I’m going to live with family now and that’s wonderful too. I wish everyone who chooses to stay at Compass Heights has as good as a feeling from this place as much as I did!”

“John is the best! When he has to fix something for us he does such a great job! Thank you John! And thank you to the young ladies who work in the office!”

“Done on time and taken care of with no issues. Very good job.”

“The maintenance team is always wonderful!! You don’t always find maintenance who makes you 100% comfortable but these guys are always professional and friendly!!”

“It was a simple light bulb change something I would normally do myself but due to recent surgeries could not climb to do it.”

“Everything was taken care of. Even left notice you had been here.”

“Took no time for me issue I had to be handled. Thank you.”

“John is always number one when we have him fix something. He is the best I have ever had.”

“The office staff are great and John does a great job when you something fixed in your apartment.”

“John came the same day I submitted my request and fixed my door. I could not even tell he had been in my home other than the door was fixed. Thank you John for clean fast fix to my issue.”

“Excellent. In and out in no time. Great personality.”

“John alwys fixes everything. He is great in fixing every thing.”

“I called last week about the issue with my smoke alarm and thought Natalie had put it in but she hadnt. But once address about it agan. She got right on it and Jason came and took care of it. Greatly appreciated.”

“Quick kind and courteous! :3.”

“The experience was nice the old management made it difficult with the price kept going up without a notice and they did not want to work with you. They have a new team now that made it difficult to leave they are so nice and always helpful.”

“Excellent maintenance team!!”

“Maintenance is amazing!!”

“Knob on bath tub is working smoothly.”

“I don't know what stopped our water but thankfully it had been fixed in a few hours. Thank you.”

“Even with the bad weather sure did a great job. Thank you so much. Meant a whole lot. Thank you again.”

“Super.”

“John did a great job he fixed the problem.”

“I have had nothing done recently but anything that has been fixed previously was done well. I met with 2 women today that are higher up in Compass Heights and they were very nice and very respectful! They were looking at to empty apartments across from me. I just mentioned to one of them that both these 2 empty apartments must be bombed by the bug man for I never had a few more bugs coming into my apt as I do now and one of my neighbors also.......the residents that lived there never cleaned their apartments..... I have some friends whom I told them about it here and 2 so far may be moving in. I just wish my rent was not so high.............”

“Third building Landry room has not been stocked for a few days plus two machines aren’t working (leaving only 2 washers and 2 dryers). There is a tenant (unsure of who) who leaves the machines disgusting with dog hair and random items lodged in the machine even though there are disinfectant wipes there they could use. There is also a family in the third building who blasts music and lets their kids leave their scooters in the parking lot (a few times under my car and almost run over). Besides that we have enjoyed our time here!”

“I was very happy and comfortable living at Compass Heights. My apartment was spacious with lots of closet space. Laundry facilities very nice.”

“Anytime I have had a question(s) about something anything. Or had any kind of issue inside my apt. maintenance is right on it in a timely manner.. i am thankful and grateful for that + for them.. Experiences like that and the friendliness of the staff working here I don't wanna go living anywhere else. I love living here. Thank you.! Thank you! Thank you!”

“too many roaches. small bathroom. and apartment was too dark overall.”

“John had fixed it but today of course being saturday after I took my shower water was coming up from the bottom. The water came up to my legs mid way..........then the water went down when I shut it off. Maybe he needs to put something in the drain to make the water go down?”

“Maintenance still havent completed my request. Which was to unstop a slow draining bathroom sink and tub.”

“He had put a new one in and thankfully its not making that noise if there were a fire. Both young men who work here are the best!”

“He was here on time and put a new battery in and its working. Both young man that work here are great at fixing everything but they both should be working all day together not just have one young man work a half a day and the other one entire day. I am 75 and love it here but have never seen not enough people working not only in the office but to fix things here. Thats one reason many move out....... And the men and their children come from Texas they told me to fix old apartments into newer looking but they all do such a terrible job. Sorry but I must speak the truth.........sadly they never fix anything right and cannot install new thing into making the old apartment look new. Not good.”

“John did a very good job on my bathtub! This young man is the best! And thank you for getting him another young man to work with him that means so much to all of us.”

“I love how quick things are fixed and replying back. Everyone is very nice at Compass Heights.”

“Good group of employees responsive.”

“Johns skill at maintaining the complex buildings reflects his skills that benefit the tenants at Compass Heights.”

“Maintenance requests were slow getting taken care of. But all requests were taken care of.”

“Thank you so much for getting my sliding door to open smoothly! I was able to finish decorating the porch for my daughter :)”

“Doing a pretty good job with maintenance. Would love to see you all put up lights at the front entrance sign. It's dark right and hard to see. People when visiting will miss the sign if not familiar with that area.”

“I thank you so much for hiring someone to work with John for he is a number one worker. I have never seen anyone work so fast but to fix so many things asap for all of us. With another man helping means a lot for all of us here and for John especially! God bless you!”

“The leasing agent was helpful.”

“The experience was flawless easily explained and i ended up leasing my first apartment.”

“it has been a nightmare living here. started with a roach infestation which took about a year and a half to clear up. poor management they are not timely and getting back with you. I went 3 months in the winter without heat.”

“I had been in real estate for many years and never have I seen only one man to fix any thing here that breaks etc. It happened with the other young man who they fired why I do not know. And even in the office only one person had been working there except once in a while they would have another person help them. I had lived here 6 to 7 years ago and it was never this bad and never great either. I had read that a new company had purchased this place and that the apartments had been all updated with new kitchens and everything brand new installed in them. Apparently thats not true. When I first came here I was taken to look at an apartment and it looked great but when I moved into mine it was not that way. When one of the men that come from texas came to fix the wood on my floor in dining room under neith it had beautiful brown wood flooring. So when the top gray must be replaced the company is only paying more money out of their pocket to fix these floors. I do love it here but I hope John gets at least 2 other men to help him and some one who owns this should truly watch how these apartments are being upgreaded. All those who do work in the office are great!”

“Everyone has been so nice and patient with my move. Going through a lot in my personal life and this move is a new fresh start for my baby and I. The lovely ladies at the office and maintenance have all been nice and understanding. If I need something fixed they are fast at doing it.”

“Everything was handled promptly and in a timely manner.”